Welcome to Seranin. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

When you use our website, we may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit card details and other payment methods (processed securely through third-party payment gateways).
  • Order Details: Purchase history and preferences.
  • Website Usage Data: IP address, browser type, device information, and browsing activity (collected via cookies and analytics tools).
  • Communication Data: Messages, inquiries, and feedback submitted through our contact forms or customer service channels.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders, including shipping and customer support.
  • To personalize your shopping experience and recommend products based on your preferences.
  • To send order confirmations, updates, and promotional offers (you can opt out anytime).
  • To improve our website, services, and marketing efforts using analytics and customer insights.
  • To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment processors, shipping companies) to fulfill your orders.
  • Marketing and analytics partners to improve our advertising and website experience.
  • Legal authorities if required by law or to protect our rights and customers.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

  • Essential Cookies: Necessary for website functionality (e.g., cart and checkout).
  • Performance Cookies: Help us analyze website traffic and improve our services.
  • Marketing Cookies: Used for personalized ads and promotions.

You can manage or disable cookies in your browser settings.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. Our website uses SSL encryption for secure transactions, and payment details are processed through reputable payment providers.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us.
  • Opt-out of marketing emails by clicking the “unsubscribe” link in our emails.
  • Request a copy of the data we hold about you.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.

9. Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please contact us:

Email: support@seranin.com

Address: 3330 Brighton Blvd, Denver, CO 80216, USA